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Terms & Conditions

Last updated: 13th May 2026

 

Welcome to the Consilium Clinic website (“Website”). This Website is operated by Bengo Health Ltd, trading as Consilium Clinic (“we”, “us”, “our”).

 

By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use this Website.

 

1. ABOUT US

This Website is operated by:

Bengo Health Ltd
Trading as Consilium Clinic

Clinical address:
25 Harley Street
London
W1G 9QW

Email:
info@consiliumclinic.co.uk

 

Further company registration details can be provided on request.

 

2. WEBSITE PURPOSE

The information provided on this Website is for general informational purposes only.

 

Content relating to fertility treatment, reproductive health, investigations, and related healthcare services is intended to provide general information only and should not be considered medical advice, diagnosis, or treatment.

 

Individual care decisions will always require consultation with a qualified healthcare professional.

 

 

3. NO MEDICAL ADVICE

Nothing on this Website constitutes medical advice.

 

Information relating to treatments, investigations, fertility outcomes, or success rates should not be relied upon as a substitute for personalised clinical consultation.

 

Medical recommendations can only be made following assessment of your individual medical history, investigations, and circumstances.

 

If you have urgent medical concerns, you should seek immediate medical attention through the appropriate healthcare provider.

 

 

4. APPOINTMENTS AND BOOKINGS

 

Requests to book appointments through this Website, by email, telephone, or contact forms do not constitute confirmed appointments unless expressly confirmed by us.

 

Appointment availability may change without notice.

 

We reserve the right to reschedule, postpone, or cancel appointments where clinically necessary or due to operational requirements.

 

Separate consultation, cancellation, payment, and treatment terms may apply to clinical services and will be communicated where relevant.

 

 

5. PRICING

Any pricing information displayed on this Website is provided for general guidance only unless expressly stated otherwise.

 

Treatment recommendations and associated fees will depend on your individual circumstances, investigations, and agreed treatment plan.

 

We reserve the right to amend fees without prior notice.

 

Personalised pricing will be prepared and confirmed with you during your treatment planning process. If you have any questions regarding your tailored pricing, please contact the Consilium Clinic team.

 

6. SUCCESS RATES AND CLINICAL OUTCOMES

Fertility treatment outcomes vary significantly between individuals.

 

Any references to success rates or treatment outcomes are provided for general informational purposes only and should not be interpreted as guarantees.

 

Outcomes may be influenced by multiple factors including, but not limited to:

  • age

  • reproductive history

  • underlying medical conditions

  • sperm quality

  • embryo development

  • laboratory processes

  • individual response to treatment

 

No fertility treatment or "add-ons" can guarantee pregnancy or a specific outcome.

 

 

7. WEBSITE CONTENT ACCURACY

We make reasonable efforts to ensure that the information on this Website is accurate, current, and clinically appropriate.

 

However, treatment information, pricing, regulatory guidance, clinical availability, and

service offerings may change over time.

 

We do not warrant that all content is complete, current, or free from errors or omissions.

 

 

8. THIRD-PARTY LINKS

This Website may contain links to external websites, including regulatory organisations, fertility information providers, partner organisations, or educational resources.

 

These links are provided for convenience only.

 

Bengo Health Ltd is not responsible for the content, accuracy, availability, or privacy practices of third-party websites.

 

Accessing external websites is at your own discretion and risk.

 

 

9. INTELLECTUAL PROPERTY

All content on this Website, including but not limited to:

  • written content

  • branding

  • logos

  • design

  • graphics

  • downloadable resources

  • images

  • layouts

  • visual assets

is owned by or licensed to Bengo Health Ltd / Consilium Clinic, unless otherwise stated.

 

No content may be copied, reproduced, distributed, adapted, republished, or commercially exploited without prior written consent.

 

10. ACCEPTABLE USE

You agree not to:

  • misuse this Website

  • attempt unauthorised access to systems, data, or infrastructure

  • interfere with Website functionality

  • upload malicious software or harmful code

  • use the Website unlawfully

  • reproduce Website content without permission

 

 

11. LIABILITY

To the fullest extent permitted by law, Bengo Health Ltd excludes liability for any loss or damage arising from use of this Website.

 

This includes, without limitation:

  • reliance on Website content

  • interruptions in Website availability

  • technical faults

  • malware or viruses

  • inaccuracies or omissions

  • third-party content

 

Nothing in these Terms excludes liability where exclusion would be unlawful, including liability for death or personal injury caused by negligence.

 

 

12. PRIVACY AND DATA PROTECTION

Use of this Website is also governed by our Privacy Policy and Cookie Policy.

 

Any personal information submitted through contact forms, appointment requests, or communications will be processed in accordance with applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

 

 

13. WEBSITE AVAILABILITY

We do not guarantee uninterrupted or error-free access to this Website.

 

Access may be suspended, restricted, or interrupted at any time for maintenance, updates, operational reasons, or circumstances beyond our control.

 

 

14. REGULATORY INFORMATION

Clinical services are provided in accordance with applicable professional and regulatory standards.

 

Where required, regulated healthcare services may be subject to oversight by relevant UK regulatory authorities.

 

Specific regulatory registration details will be made available where applicable.

 

15. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time.

 

Any revised version will be published on this page with an updated effective date.

 

Continued use of the Website following publication of updated terms constitutes acceptance of those changes.

 

 

16. GOVERNING LAW

These Terms & Conditions are governed by the laws of England and Wales.

 

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

 

17. CONTACT

If you have questions regarding these Terms & Conditions, please contact:

Bengo Health Ltd trading as Consilium Clinic
25 Harley Street
London
W1G 9QW

Email: info@consiliumclinic.co.uk

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